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About IronMargin

Coaching from someone who's run the business you're running.

IronMargin isn't a coaching brand or a conference. It's 1:1 coaching for home services operators — GM coaching, operator coaching, and ServiceTitan implementation help — built from real field and P&L experience, not theory.

A home services dispatch desk with a whiteboard of truck routes and technician schedules

I've spent years on the field and P&L side of home services businesses — running dispatch boards, managing crews, and working through the day-to-day realities of growing a trades company. Background in the field, not a classroom.

The coaching options available to trades operators tend to fall into three categories: too expensive (PE-level consulting firms that don't work with sub-$50M companies), too generic (membership networks built on conference content and benchmarks), or taught by people who have never actually run a dispatch board.

IronMargin exists for the owner who knows their numbers, has heard the vocabulary, and needs the specific operating playbook — not the theory. I wrote up a lot of what I've learned in The Home Service Operator Playbook, a book on running, growing, acquiring, and scaling a modern home service company — the full manuscript is a benefit of The Margin Room, and the Numbers Primer excerpt is free on the resources page.

This is coaching, not a system you buy once and run on autopilot. The specific decision you're stuck on this month is the actual work.

What I actually help with

GM coaching

Running the business day to day the way a strong general manager would — dispatch discipline, technician accountability, the weekly rhythm that keeps a shop from drifting.

Operator coaching

The specific decision you're stuck on right now — pricing, a hire, a bad quarter, a partnership gone sideways. Direct, not generic.

ServiceTitan help

Getting the software actually configured to match how your business runs — pricebook, dispatch boards, reporting — instead of fighting a system nobody set up right the first time.

PE language, in field terms

EBITDA add-backs, quality-of-earnings reviews, org-chart design to reduce key-man risk — the gap between knowing the vocabulary and knowing what to do with it.

See coaching options